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Good news for Lock Poker players following quite a bit of anxiety in recent weeks as several customers outside the US have reported receipt of Skrill payouts, some of which were several thousand dollars, others of which were requested only within the past two weeks.
“The Lock staff works constantly to find new, reputable payment processors as one way to improve the payment times,” said Lock Poker CEO and Founder Jennifer Larson in a world exclusive interview with Gambling911.com. “They are committed to reducing payout times and you will see improvement in this over the coming weeks”.
While delays in payouts to US customers have become the norm industry wide, many are questioning Lock’s slow wait times outside the US.
Ms. Larson elaborated.
“In terms of slow payouts there are a number of reasons for this,” she explains. “There was a group of people who were buying and cashing out players bankrolls and not playing at all - this was a large volume and was causing legitimate players' cash outs to be delayed, as the scheme was using accounts incorrectly marked as belonging to affiliates.
“The other main reason is that Lock one of the largest poker sites that continues to serve players in most States in the US. This means that all Lock payments processors must be discreet as the DOJ has shown repeatedly that it likes to seize the players funds.
“A pipe analogy is useful to explain the situation further: Lock has a number of "pipes" it can use to flow funds to players however there are only so many pipes and all have a limited capacity. So while Lock has all the players' funds to pay out it is limited in the ability to do so by the constraints of the system and the threat of the US DOJ seizing funds.”
- Ace King, Gambling911.com
