Online Casino Slot Glitches Reported

Online Casino

Unfortunately when an online casino encounters a software glitch, they rarely favor the player (though this was not always the case earlier in the decade when some casinos were forced to pay out thousands to those accused of taking advantage of such malfunctions). 

The latest online casino horror story comes from none other than Rome Casino.  If this group sounds familiar to Gambling911.com readers, it should be.  They've been featured recently on our website for slow paying an affiliate (though the matter was later resolved).

Reports surfaced that the "wild" symbols stopped appearing on popular slot games, making it impossible for players to hit the jackpots.

Rome Casino officials have told Gambling911.com readers that if they encounter problems at their online casino they should lodge a complaint with the Casino Affiliate Programs website or Gambling Portal Webmasters Association as opposed to trying to resolve the issues directly with Rome Online Casino itself.

Rome claimed it remedied this situation by eliminating the affected games, however, this did not appear to be the case as the games were still available on their website as of Tuesday.

Rome Casino is expected to compensate all players adversely affected by this calamity. 

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Christopher Costigan, Gambling911.com Publisher        

Submitted by C Costigan on Tue, 06/23/2009 - 13:47
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Comments

is it personal?

Tue, 06/23/2009 - 17:21 — Guest
i know rome and josh from the industry and i heard only good things about them. it looks like its a personal thing bet. 911 and Josh, and i would like if you guys make peace. Rome is good for the industry, and 911 is good for the industry.

There is Nothing Personal

Tue, 06/23/2009 - 22:21 — C Costigan
We're not running a popularity contest here.

i think

Wed, 06/24/2009 - 09:38 — Guest
its a waste of time to get into politics with decent gaming guys and do articles about the shady guys who entered this industry in the past couple of years. i think they can get our industry into trouble, and not a glitch in a slot , that all the players got refunded to the last penny (so i understood), and pay their players when they ask (as i understood from the forums). keep up the good work.

I Think

Wed, 06/24/2009 - 10:01 — C Costigan
It's a waste of time to refund people if you are going to keep the same faulty slots games on the site for other unsuspecting players to stumble upon. It's a shame that Rome Casino only seems to "react" when Gambling911.com publishes an article about them. With that said, AT LEAST THEY DO REACT...unlike some (i.e. Grand Prive).