Written by :
Published on :
Just over 24 hours after pretty much everyone and their mother received a bizarre email from DraftKings about some golf bet nobody wagered on, the company claims it was all a big misunderstanding.
Here is the original email everyone received:
"We are writing in regards to the bet(s) you placed on this past weekends golf tournament(s).
"Since two or more golfers tied for the same winning position, your bet(s) was settled using Dead Heat Reduction rules. A "Dead Heat Reduction" is calculated by dividing the odds proportionally among the number of winners for a particular position (i.e. finishing place) in the event. Since this calculation resulted in a payout less than your wager, we are issuing you a bonus bet for the amount of your wager as a one-time courtesy.
"We offer Top Finish Markets Including Ties, which are not subject to Dead Heat Reduction rules and pay out according to the odds at bet placement regardless of there being a tie. These are located in the Tournament page pre-match and live.
DraftKings referred to a specific article dealing with Dead Heat Reduction settlement.
They finally let everyone know Wednesday night - after Gambling911.com posted about the confusion - it was all a big misunderstanding.
"You received a transactional email from DraftKings regarding this past weekend’s golf tournament and the “Dead Heat” rule. This was inadvertently sent to you. The email was unrelated to and did not impact the security of your account on DraftKings. Please disregard that email.
Thank you,
DraftKings Customer Support "
Yeah thanks.
|
|
