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On Wednesday, during SBC Summit Americas, Cory Fox, Senior Vice President, Public Policy and Sustainability, introduced Real-Time Check-In, a groundbreaking responsible gaming technology from FanDuel. Real-Time Check-In combines data with machine learning to analyze and model personalized deposit behavior empowering customers to manage their spend in real time. The introduction was made during SBC Summit America’s Player Protection Symposium panel titled, “RG Tech: Potential Game Changers.”
Real-Time Check-In will create a proactive safeguard that provides customers real-time information to enable them to make informed decisions about the amount of money they deposit on FanDuel. Going forward, if a customer makes a deposit that is inconsistent with their established deposit pattern, Real-Time Check-In will prompt them to review that deposit. Within the review, customers can lower the original deposit amount, set a deposit limit and review their spending habits through FanDuel’s My Spend Tool.
Real-Time Check-In is the latest addition to FanDuel’s suite of tools that enable customers to create and maintain budgets so that they can play sustainably within their means.
Last year, we saw how providing personalized insights into a customer’s activity through My Spend can help them to better manage their play. We also know deposit is a key moment in the customer journey,” said Cory Fox, Senior Vice President, Public Policy and Sustainability. “Now, we’re able to use machine learning to provide a new level of support through Real-Time Check-In encouraging customers to reflect on how much money they’re depositing and if it’s within their budget.”
FanDuel Group is the premier mobile gaming company in the United States. FanDuel Group consists of a portfolio of leading brands across mobile wagering including, America’s #1 Sportsbook FanDuel Sportsbook, its leading iGaming platform FanDuel Casino, the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 25 retail locations. The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
