QuickTender Not Sure US Authorities Have Player Funds

In a rather bizarre email being sent out to those customers affected by the recent shut down of QuickTender, a popular eWallet payment solution, the company seemingly does not know whether their funds were actually froze by the US Justice Department. 

Gambling911.com can confirm that QuickTender was caught up in two separate investigations conducted by the US Attorney’s Office in the Southern District of New York and the US Attorney’s Office out of Baltimore.

The Baltimore office had previously advised players it was unaware of any seizure of funds related to QuickTender.

The company claims to have first realized its funds entering the US were being froze only after customers started complaining.

QuickTender’s claims that they do not have the necessary resources to cover what was presumably a mere two weeks of funds being frozen is scary to say the least.

Below is the letter sent to at least one player:

Dear XX,

We are writing to advise that to the best of our knowledge your QuickTender withdrawal for $XXXX.0000 on the 05/05/2011 00:19:02 processed by Chargestream Ltd has been seized by the United States Attorney’s Office (USAO).

We believe in due course an order will be made to the courts to forfeit these funds and as soon as we become aware of further information our intention is to share that with you. Neither QuickTender nor our processing partner Chargestream have the financial resources to make good these funds. However, you will be a valid claimant of a proportion of overall funds seized you can file a claim with the court. You can check as well each day on the website www.forfeiture.gov searching under Chargestream for the notice to be posted.

We had prior to this announcement moved your funds to an ‘uncleared’ status. If you do still have a positive balance we will be advising on how to make a withdrawal of these remaining available funds via a separate email communication.

We realise this is not good news and are deeply sorry that the USA authorities have taken this action to seize and forfeit your funds.

QuickTender Team