Large batches of payouts have been sent out from Lock Poker in recent days utilizing the cash transfer method following lengthy delays.
Company CEO Jennifer Larson acknowledged extensive processing issues and backlogs from the first quarter of 2013.
“The E-comm team works constantly to find new, reputable payment processors to provide secure, fast options to our players,” Larson told Gambling911.com in an exclusive interview two weeks ago. “Our number one priority right now is reducing payout times over the next few weeks.”
Processing funds for online gambling customers in the US has been especially difficult since an April 15, 2011 crackdown on industry operators.
Lock has significantly reduced the backlog for those waiting on both Skrill and Neteller payouts residing outside the US over the past two weeks.
Social Media Head Shane Bridges confirmed that more funds were being released over the coming week.
- Chris Costigan, Gambling911.com Publisher