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Bingo Australia May Confiscate Your Winnings
Play with Bingo Australia and you might not get paid, at least that's the warning being issued by some online casino players.
From the CasinoMeister.com website:
Several weeks ago we received a PAB wherein the OP mentioned that their mother had won $500 while they had won $170 at Bingo Australia. The site accused them of fraud -- playing from the same IP address and of being the same person -- locked them out and confiscated the winnings.
To be fair BA does have the following in their T&Cs:
Only ONE account is allowed per player and per household - In the event a player opens multiple accounts to achieve bonuses, all bank/winnings and bonus balances will be removed and these balances will become null and void - no exceptions.
Cut-and-dried, right? Not really. Turns out the player and her mother had been members of BA since it opened, had long since been known to the casino as sharing a computer and had their IDs on file at BA with that fact noted.
So why the sudden ban and confiscation? Who knows? BA never explained themselves to the player and they never responded to our emails.
Warning: Bingo Australia will arbitrarily ignore and/or invoke their own T&Cs. Established players will be abused and ignored at will and without warning. Furthermore, BA is likely to ignore requests for third-party arbitration (that would be us).
There is not a whole lot we can find here at Gambling911.com related to Bingo Australia complaints but this appears to us like another excuse to ream customers who have won.
CasinoMeister.com is among the most respected online casino watchdogs.
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Christopher Costigan, Gambling911.com Publisher
Submitted by C Costigan on Thu, 05/14/2009 - 14:07