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If this "whale" lost in the casino then chargedback, then the book is not out any money. It all goes to the bottom line. If this "whale" lost the money playing poker then essentially the money was paid out to other players minus the rake of course. Chargebacks in poker are way worse in a poker environment. How does he charge back? It's the simplest thing. You call your bank say you don't know the charges. BAM sign an affadavit...bam funds are chargedback. As an industry expert, it's obviuos the Merge Gaming is at fault 100%. Regardless of chargeback, or how the customer spent the funds. the funds went in and out and per the agreement with Pic fees should be paid. I am not a fan of Chuck Kidd and PIC either as they are a very SMALL and unprofessional organization, but who is MERGE kidding. Pay the fees dumbasses. If you want any more of the market share that Stars, FTP, AP and UB have pay the money and keep moving on. The more article from Chris that come out the less likely people will play there. Don't be retarted.....