Full Tilt is a disgrace.
A couple of weeks back they did a "software update", following which I was missing hole cards and flop cards - yeah, actually only being able to see one hole card, and either one or two cards on the flop!!
First time it happened I was quite amused.
Second, third etc to the point it was happening every couple of hands, I was f**king raging. Especially after folding to moderate raises as I could only see one hole card (K) and missing full houses etc.
I sent them screenshots and explained the issues. They told me to "turn the sound off" - yeah, that's gonna help!!
Eventually they sent me an email apologising for the "animation glitches which are now resolved".
Sure enough, they are resolved. However I asked for refunds of the games I played (very low stake sit & gos) and they have not replied to any emails since then.
They are a total disgrace. I've moved my entire BR to Pokerstars and will never play on Full Tilt again, even if they do ever refund the money they owe me. Wankers
Disgraceful