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Premier Pay Per Head’s Customer Service Team is Second to None

Written by:
Matt Skinner
Published on:
Dec/11/2015
Premier Pay Per Head’s Customer Service Team is Second to None

Over the past 15 years, Premier Per Head has grown to become the No. 1 Pay Per Head provider in the sports betting industry today.

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We have gotten to the top through our strong commitment in both time and substantial financial resources to developing an operating system that would rival anything the big online sportsbooks use to run their day-to-day business transactions. Premier has also spared no expense in acquiring the best computer software package the sports betting industry can offer. However, the main reason we have risen to the top of the list in the PPH service industry is our world call center. Click here for more information.

When it comes to being a successful independent sports bookmaker, it still comes down to people dealing with other people. Your main competitive advantage against the big online books that are always trying to attract sports bettors to their betting sites is the high level of individual customer service you can provide to each of your customer’s account. That is why you need to align your bookmaking business with a PPH service  that fully understands the importance of getting things right not just the first time, but every time their call center comes in contact with one of your betting customer’s.

Premier only employs highly trained and experienced customer service representatives that all come from a sports betting background. We have also gone to great lengths to eliminate any communication barriers that may exist in our call center, especially when it comes to working with an American-based cliental. Our representatives are well versed in English and they are also well versed in taking sports betting action from any sports bettor looking to place a bet.

Our call center operates on a round-the-clock basis and with Premier’s high level of database redundancy, we have virtually eliminated any costly downtime or system failures that breakdown these lines of communication. We realize that there are still quite a few old-school sports bettors out there that still prefer to conduct their business by the phone and we are more than equipped to always handle that volume.

Premier has taken things to a much higher level when it comes to accessing our call center through email communication and live computer chat. We have even gone the extra mile with a secure one-on-one messenger service that offers the utmost in online privacy in a safe and convenient fashion.

 

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