It Pays to Know who is Handling your PPH Customer Service

Written by:
Matt Skinner
Published on:
Oct/22/2015
It Pays to Know who is Handling your PPH Customer Service

If you are an independent sports bookmaker working with a Pay Per Head service, you need to know the customer service team behind their operation.

It could be made up unskilled labor that is only concerned with answering the phone and taking a bet. It could be a third-party service that has no vested interest in your company’s bottom line. Worse yet, it could be completely unreliable as far as downtime and other service interruptions.

Customer service is the lifeblood of any business and it should always remain a top priority when it comes to your sports bookmaking operation. At Premier Per Head, our bookmaking agents can sleep easy at night knowing that their customers will always receive world class service when they are dealing with our Price per head call centerWhen you sign-on with Premier, you will also have that peace of mind that your customers are now in the hands of the best staff of trained experts in the sports betting industry today.

We have gone the extra mile when it comes to staffing our call center. All of our representatives not only have a vast amount of experience in the sports bookmaking business, they all have experience dealing with American customers so the lines of communication will never break down due to any possible language barriers.

Premier’s call center team fully understands what you need to make your business run smooth. They also know that your long-term success is directly tied to ours so they will be more than willing to go that extra mile to protect as well as enhance your bottom line.

Our call center is also backed-up by some of the most advanced sports betting software available in the industry today. We employ an operating system that basically eliminates downtime by creating a high level of database redundancy. Our software systems are also built with dozens of security measures that ensure that every transaction will be conducted in a safe and secure online environment.

As much money as we have spent in upgrading our operating systems to the highest level of sophistication in the sports betting industry today, it still comes down to the fine people running the show at Premier. Over the past 15 years, we have risen to the top of the list when it comes to providing PPH service solutions for agents just like yourself because of their never-ending commitment to your continued success.

 

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